E-commerce
Online marketplaces, delivery platforms, digital payment systems and cross-border trading platforms are transforming how businesses operate and how consumers buy. That growth demands solid regulatory compliance, secure contractual frameworks and clear risk management. We provide legal solutions tailored to the particular challenges of digital commerce so e-commerce operators can grow sustainably and lawfully.
Set-up and Compliance
We assist clients in establishing e-commerce companies, obtaining the relevant registrations and meeting requirements under the Electronic Transactions Act, the Consumer Protection Act, privacy laws, Nepal Rastra Bank rules for payment systems and foreign investment law where applicable. We also advise on platform licensing, business model structuring and internal governance policies suitable for online operations.
Platform Documentation
We draft and review the documents an online platform runs on:
- Terms and conditions and privacy policies.
- Return and refund policies.
- Seller and partner agreements and delivery partner contracts.
- Data protection guidelines.
These are aligned with Nepali law while reflecting global best practice, helping clients limit liability, manage user expectations and keep the trust of customers and partners.
Data Privacy and Cybersecurity
We advise on data governance, cyber risk mitigation and digital security standards, including data protection policies, secure data handling, breach-response protocols and cross-border data transfers where foreign tools or investors are involved.
Tax, IP and Marketing
We advise on VAT and income tax obligations, invoicing systems, and the lawful use of trademarks, copyright and branding on online platforms, as well as advertising compliance, influencer marketing rules and fair trade practices.
Dispute Resolution
E-commerce businesses face disputes over consumer complaints, product liability, failed transactions, logistics and vendor or delivery partner contracts. We represent clients in negotiation, mediation, arbitration and litigation, resolving matters effectively while protecting the company’s reputation and commercial interests.
